Once known widely as Business Process Outsourcing (BPO), today, Business Process Management (BPM) has been referred to as a “holistic management” approach to aligning an organization’s business processes with the wants and needs of clients. BPM uses a systematic approach in an attempt to continuously improve business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. The SLASSCOM Executive Briefing on “Future Outlook for Business Process Management” will examine the future outlook for the BPM industry.
J.J. (Eric) Selvadurai -Managing Director, Europe & South Africa-WNS
DR. Arul Sivagananathan-Managing Director, Hayleys Business Solutions International (Pvt) Ltd
Virendra Perera-Chief Operating Officer, Brandix Mercury Asia (Pvt) Ltd
Jeevan Gnanam-Chief Executive Officer / Director, Orion Development (Pvt) Ltd
Jehan Perinpanayagam- Chief Executive Officer, InfoMate (Pvt) Ltd
Buddhin Gunasekara – Country Manager, 3SG Corporation (Pvt) Ltd