We are live from ‘Enabling Sri Lanka Tourism 2.0 and Beyond – 2013′ event, happening at Kingsbury, Colombo.
For the full agenda of the event, click here
Certificates to all the participants were given away.
Mr. Simon March was felicitated as well.
Vote of Thanks was delivered by Mr. Prasad Nanayakkara, Vice President of AmCham.
Award to the Judges also were given.
Mr. Wellington were rewarded.
Award to the Panelist also were given away.
The Award ceremony is about to commence.
Marketing Sri Lanka as a destination, the award goes to CodeGen International.
Marketing Individual Property , the award goes to , Trekurious International.
Enhance Revenue and Customer experience, the award goes to Scientra International.
Optimize the Cost, the award goes to, Enterprise International.
Mr. Madhu Rathnayake ( Chairman of SLASSCOM) addresses the gathering to close the event. Closing Address.
He thanks Amcham, SLASSCOM, and Google.
Panel Discussion went very well and they are leaving the stage at the moment.
The industry should adapt the technology and improve the customer experience. Says Mr. Udana.
A lot of individual companies need to take it to a new level. Make awareness programs about this IT platform. Mr. Kehel stated.
Mr. Amila from Enterprise system also didn’t hesitate to ask a question and clear his doubt.
Audience is pretty sure seem to be liking this Panel Discussion. A very interesting question is being raised at the moment toward Mr. Udana.
A question by a particular person toward the panelist member Mr. Kehel.
He answers, those days are gone that IT was very costly. Its one the essential things nowadays.
“People have Matured. Internet = WEB” – Mr. Jayatissa.
“United Breaks Guitar” also becomes one of the topics where Mr. Jayatissa and Mr. Kehel talk about. Which was raised by the Moderator.
Moderator, Mr. Hiran raises a question to Mr. Mahen about the latest technology being embraced by the private sectors.
And then all the panelist happily answer this question according to their point of view.
“Now we can go back to the clouds, and bring it down”. – Mr. Hiran cracks a joke regarding cloud based storage service, about which he has no idea.
Mr. Ramesh answers a question regarding the solutions provided by the Participant Companies here. “What if this screws up?”
Given with the penetration of Mobile phones, the media , the chances are very less of screwing up. – He says.
The interesting Panel Discussion is about to happen now.
Moderator – Mr. Hiran Coorey – Chairman
Mr. Udana Wickramasinghe – Director / CIO at Sri Lanka Tourism
Mr. Jayatisse Kehelpannala – THASL Chairman
Mr. Mahen Kariyawasam – SLAITO President
Mr. Srilal Mithrapala – Tourist Hotels Association of Sri Lanka Immediate Past President
Mr. Ramesh Shanmuganathan – Executive Vice President / Group CIO @ John Keells
A video clip by Dialog (Silver Sponsor for the event) is being played at the moment.
Question raised by individuals were answered by him very well.
Microphone is back over to the compering guy.
Pay as you earn.
No user license fee.
24/7 support service.
Are the few main attributes of their App Zhara, according to the slide on the screen at the moment.
Their App, Zhara is based on the web technology. Which gives you the ultimate edge, with the right tool, to enhance your experience. It also allows you to use it on multiple platforms.
Mr. Rasika from John Keels Computer Services is on the stage now.
He sure did woke the sleeping crowd.
“Do it the better way, more than ever” He says energetically.
He answers 2 questions regarding their web based application.
He talks about Efficiency. He also says that they are gonna revolutionize this industry, they provide total solutions. Its an one system which does a whole leap of works done for you.
Enterprise Systems (PVT) LTD Ambassador Mr. Amila is taking over now.
He gets off the stage and takes the hand microphone. Seems like he likes it to be an interactive session.
Most of their Apps are automated. It allows you to reduce your overall cost, Which are proven solutions all around the globe.
No questions were asked from the audience, thus , he leaves.
Scienter Technology (PVT) LTD Ambassador gets on to the stage and gets straight to the business without wasting a moment. Their app is hosted at a cloud based solution. Their inventory gets updated more often.
- Mr. Kushan
Mr. Yuhan says, They actually look into their customer feedback, and try to optimize and enhance their performance. 2 Questions were raised from the audience and them he leaves.
Mr. Yuhan, from CodeGen, on the stage explaining about their TravelBox platform.
Question by audience, “What kind of a device do you use to input feedback at the room or the destination area” where he answers, they use a particular type of Keyboard to input feedback. Mr. Kisan leaves.
A custom presentation video is being played by the iFonik Ambassador at the moment regarding their services and packages.
Chameleon app allows Hotels to develop their own packages, enhance their efficiency and to maintain a healthy customer relationship. Mr. Kisan says.
iFonik (PVT) LTD Ambassador Mr. Kisan, is about to take the stage.
By providing end to end hospitality marketing , You can distribute solutions. Their focus is not only on filling the rooms. Says Mr. Ranjith. And then he departs.
Ranjitha Dahanayake takes the stage, CEO of eMarketingEye.
There is 2 main things behind a successful tourism solutions, where Virgin solution wins.
1. The destination and the destination content.
2. The Transporting Metal. – He says.
They are actually trying to make an Airline solution and en e-destination solution for their customers. He says.
Its a presentation by the Platinum Sponsors, CodeGen Company.
And we’re back after the Tea break.
Its a time off. A break guys. be in a while.
Some questions are being raised from the audience regarding DMCs and their branding, toward Trekurious Ambassador.
Trekurious Ambassador takes over the stage. They use all the Social Media in a different way.
A high quality DataBase and beautifully crafted email engine are very few of the services that they offer along with their tourist booking service.
He concludes his speech presenting a summery of his speech.
A question from the audience ‘ Are your apps targeted at only to Sri Lnakan audience?” and he says, ZoomSriLanka and TravelBoxConnector are aimed at the Lankan Market. and their other apps are aimed the wider audience.
Travel Box Connect is also a successful service conducted by them and its powered by Google Apps and of course its Free.
He says ZoomSriLanka and Dialog Traveler is powered by them. They have booking path, managing path and trip advisor engine merged in to one central place, he says.
Mr. Dinueshka, CodeGen Ambassador takes the stage. He starts his speech by stating and showing a stat done by Google.
A question from the audience, “Are their apps and data on clouds?” and he answers, “Yes”.
FortunaGlobal also provide various solutions such as social media suits. And they were one of the 1st companies with mobile apps, about 4 years ago. With only server, they have their integrated their apps for both web and mobile platforms.
They have won many awards as well, he states.
FortunaGlobal Ambassador on the stage. He says a 360 degree mobile solution and a well directed Internet presence is all you need to market well.
Ambassador of FortunaGlobal (PVT) LTD addresses the gathering sharing their thought on how to market Sri Lanka as a destination.
Three filtering main criterias were,
1 Effectiveness of solution.
2 Ease of development and adaptation in the local context.
3 proven capabilities
After a filtering, these 40+ contestants were only 25 contestants.
Mr. Ruwindu Peiris takes over the process.
Mr. Simon March concludes his keynote with a summery of his speech.
The crowd at the moment at the event.
Make your customers your brand pardners. ever since they share a picture or a video to a social media site, they become your brand partners.
40% of the travelers share the content they experience on their journeys.
Good feedback from customers also might help to optimize the service you’re trying to offer.
-His presentation states.
“Use website analytic to identify where you loose customers and to optimize accordingly”.
Optimize the booking experience across devices and platforms. He says.
“A great site experience is essential, 1 second of delay decreases16 satisfied customers”.
Only 1 in 4 bookings gets finalized in the same device where the search started in the first place.
Mr. Simon shares a screenshot of a Research, where its about Belgium and Sri Lanka. January and June are the times when these searches gets peeked.
83% travel plans are for leisure traveling reasons. This is an opportunity to market your brand. Keep a presence of your brand on the sites as well. Be present when customers are looking for your service.
20.5 Million impressions. This is the the influence Online Media does.
“The Singapore tourism board created a huge buzz with video campaign on YouTube.”
Online Video is increasing the influence on businessmen, travelers and interesting parties
Does Digital Media influence people around the World? Yes. He also says that he brows the internet, a lot.
Mr. Simon, Online technology gives people inspiration, and helps them to continue more.
This is his 3rd visit to Sri Lanka. And he talks about travel experiences.
Mr. Simon looks excited to see the audience being passionate about Technology.
Keynote addresser Mr. Simon March from Google ,takes the stage as the compering guy welcomes him.
And with another quote he ends his address.
Mr. Wijeya quoted Bill Gates, ” The Internet is becoming the town square for the global village of tomorrow.”.
This could turn into a Tourist exchange program. He says.
This is his last welcoming address as the President of the AmCham.
“Today’s event is rather unique.” Mr. Prasad , Mr. Wasantha and Mr. Ruwindu Peiris are the main parties who organized this event. And Mr. Wijeya Thanks them.
40 companies participated in this competition and this is narrowed down to 9 participants and where only 4 will win today.
Mr. Wijeya Rathnayake (President of AmCham) takes the stage to address the gathering and to welcome all the parties available here.
All the dignitaries are here. Oil lamp is being lighted by Mr. Wijeya Ratnayake, Mr. Madu Rathanayake, Mrs. Allison , Mr. Mahen Kriyawasm, Mr. Jayanthi, Hiran Koore, Mr. Prasad Nanayakkara, Mr. Wasantha Leelanatha and Mr. Ruvindu Peiris.
The event is just taking off.
All preparations are done. The event is just about to start in a few minutes.
About 20+ Innovative IT companies are present here to exhibit their serving to Tourist Industry in Sri Lanka.
We are to cover the event via our LiveBlog and Video media as well.
The event is to commence at 2 PM.
Digit.lk team is here to cover the ‘Enabling Sri Lanka Tourism 2.0′ event happening at Colombo Kingsbury Hotel.