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Dialog Becomes First Authorized Partner and Service Provider for Apple iPhone in Sri Lanka!


iPhones don’t require any introduction. The first iPhone started a revolution in the smartphone industry and the revolution still continues. iPhones have become so iconic that they have a unimaginably large following all around the world. From the build quality to user experience, these beautifully crafted Apple iOS devices have always been a game changer of their time. But there is something more that attracts people towards iPhones; It’s the AppleCare warranty and after sales services offered directly by Apple or it’s partners. And this kind of a direct warranty backed by great after sales service was something, we Sri Lankans were not fortunate enough to experience.

Well, that was the story till few days ago. Yes, the long wait is finally over. Dialog Axiata, Sri Lanka’s largest and fastest growing mobile network, has become the first and only authorized partner and service provider for Apple iPhones in Sri Lanka. This unprecedented feat backed by Dialog’s proven track record of customer service has opened new pathway for Sri Lankans to experience Apple’s latest innovations without any hassles or worries about warranty and service.

It is also remarkable that Dialog was the first network to launch mobile 4G – LTE service in Sri Lanka and users of latest iPhone devices have the opportunity to experience super fast internet speeds thanks to Dialog 4G. Unlike any other manufacturers, Apple selectively approves mobile service providers to offer 4G-LTE connectivity to iPhones; and Dialog has now been officially approved as an LTE service provider too.

Dialog is now selling the beautifully designed iPhone 5S and the colourful iPhone 5C devices along with iPhone 4S devices. All iPhones retailed through Dialog will carry 1 year AppleCare warranty too. Following is the list of colour options available at Dialog for iPhones:

  • iPhone 5S 16GB version – Space Gray, Silver, and Gold
  • iPhone 5S 32GB version – Space Gray, Gold
  • iPhone 5C 16GB version – White, Blue, and Pink
  • iPhone 4S 8GB (GSM) version – Black

iPhone 5S 16GB version will cost Rs. 116, 000 and the 32GB version will cost Rs.129, 000 at Dialog outlets. iPhone 5C devices will cost Rs.98000 with Dialog and the iPhone 4S device will cost Rs.69 000. The usual discounts offered for Dialog’s priority customers will be still valid on their purchases.  Furthermore Dialog is offering “interest free” payment plans for Sampath Bank and Commercial Bank Credit Card holders. Other Credit Card holders also get regular 12 month and 24 month payment plans to purchase the devices.  These devices come without any contract commitments. And Dialog is providing some special offers along with the above deals.

As part of the special offers, Dialog has introduced special voice cum data package called “Apple Device Packages”. The chart below shows the Voice, SMS, and Data benefits offered in those packages. It should be noted that Dialog is offering these special packages without charging the rental for the first 12 months. Customer will have to pay rentals only from the 2nd year of use, which is a great deal.

Dialog iPhone Packages

Dialog iPhone Packages (Image courtesy dialog.lk)

Dialog has also made the iPhone devices available at all their main service outlets all around the country including North and East, so everyone can benefit from Dialog’s rapidly expanding 4G coverage. They also noted that their technical staff have been specially trained to offer instant support to their iPhone customers. Dialog Smart Device Support Desk can be reached 24/7/365 on 0777 886 886 for any assistance regarding iPhone devices. More details cane be obtained from http://dialog.lk/apple



a guy next-door; loves people with a smile; in love with gadgets & new media; nexus user; undergrad student; a public servant by choice & profession.


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